News and Updates
Check us out on Facebook
Our Vets and staff are passionate about providing quality medicine and compassionate care for your pets. We strive to treat your pets as if they were our very own.
General Health Checks
In-house and External Laboratory Services
Digital X Rays
Blood Pressure and Electrocardiograms
Export Health Certificates
Direct Communication with U.S Board Certified Veterinary Specialists for fast, accurate telemedicine consultations
Genetic Screen Tests
Novel Coronavirus Outbreak: Latest Update 3/4/2020
⚡️Town Vets Animal Clinic is considered an essential service and will stay open with our normal opening hours throughout the ‘circuit breaker’ period, starting the 7th April.
⚡️We will be operating a split team from the 6th April, Monday. Please be patient as we will be operating on reduced staff numbers to ensure complete segregation.
⚡️Please make your appointments and place your food and drug orders via SMS, WhatsApp
( ☎️ 96780271) or email
( 🖥 email@example.com) to free up our phone lines and reduce your wait time.
⚡️We are unable to accept walk-ins, conduct non-essential treatments like routine nail clips or ear cleans, or respond to questions on Facebook. Please give us a call or drop us an SMS if you are coming down so that we can schedule your arrival with minimal contact with other clients.
⚡️Please fill out the forms sent to you via sms prior to your arrival. They might include a registration form, travel declaration form, or presenting problem questionnaire. This will help protect you further and still get the necessary information required to attend to your pet expediently.
⚡️Our current protocols include
🐾 Having clients social distance and wait outside.
🐾 Having one owner enter the consult room.
🐾 Taking your pet into the clinic and conducting a phone or video consultation.
🐾Increasing our cleaning efforts.
🐾 Offering a delivery service for top-up drug and food items.
🐾Offering contactless Payments via paywave, paynow and bank transfer.
🐾 Being highly responsive via SMS and email 🌼
Public Holidays 2020: Closure Period
We are closed on public holidays.
Our next closure will be the 10 April 2020, Friday, for Good Friday. We will reopen on the 11 April 2020, Saturday, at 930am.
Should your pet require urgent care, Please call Westside Emergency Services at 64637228 for an appointment there.
Novel Coronavirus Outbreak: DORSCON Orange alert
We would like to reassure you that we have increased our disinfection frequencies and are regularly cleaning all areas, surfaces, waiting room areas, door handles and countertops.
We ask that all visitors disinfect your hands properly when entering and leaving the clinic with disinfectant provided, and request for a mask if you are feeling ill.
If you are feeling unwell or have traveled in the last 2 weeks, or have come in contact with any COVID-19 patients, please wear a mask, notify our staff and take a seat outside the clinic. We will attend to your pet and our vet will perform the consultation with you while you remain outside.
In addition, all visitors are required to
Register their visit using this link: http://tiny.cc/gayvjz
We apologise for any inconvenience caused by these enhanced measures, and seek your kind understanding and cooperation.
All at Town Vets