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About Us
At Town Vets Animal Clinic, we are proudly independent, free from the pressures of corporate chains. This allows us to focus on what matters most: exceptional patient care and service. We prioritize relationships built on trust and transparency, making decisions that are flexible and human, with no external targets or shareholders influencing our approach.
Founded over a decade ago, our goal has always been to provide high-quality, heartfelt veterinary care to pets in River Valley, Tiong Bahru, and the surrounding areas. We’ve grown steadily, not by chasing volume, but by focusing on consistency, trust, and the personal connections we build with our clients.
Our team is at the heart of our clinic’s success. From senior vets to junior nurses, everyone plays an essential role in maintaining our high standards of care. We foster a culture where staff are empowered, heard, and supported in their professional growth.
We are proud to uphold the spirit of a vet clinic built on genuine human connection, while embracing innovation and a commitment to veterinary excellence.
Our Vision
To be a trusted and compassionate veterinary clinic that delivers excellence in small animal care, empowers our team to grow professionally, and serves as a pillar of support in the River Valley–Tiong Bahru community.
Our Mission
At Town Vets Animal Clinic, our mission is to advocate for our patients through the practice of evidence-based medicine, contextualized care, and outstanding client experience. We strive to treat every pet as if it were our own, and every client as the most important partner in our patient's care.
Our Core Values
Care
We provide exceptional and fear-free care for patients, support each other as a team, and extend kindness in every interaction.
Communication
We communicate openly, clearly, and respectfully—with clients, with each other, and with ourselves.
Continued Excellence
We strive to grow in clinical skill, professional development, and team collaboration. We do not aim for perfection but for progress rooted in humility and learning.